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I.20 — The Question They Never Heard Before: How Surprise Restarts Thought
“The only true voyage of discovery would be not to visit strange lands, but to see with other eyes.” — Marcel Proust, La Prisonnière Walk into a recurring strategy meeting and you can watch a room decide nothing, fluently. The agenda is familiar. The issues are known. The dialogue is smooth. The head of sales…
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I.18 — The Hidden Question: What the Room Is Negotiating
“People are not against you; they are for themselves.” — a maxim of negotiation A room can debate for ninety minutes and never touch the thing it is negotiating. The slides are clean, the arguments intelligent, the data abundant, and nothing resolves. Not because the people are irrational, but because the question on the table…