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I.21 — The Alignment Trap: When Agreement Is the Warning, Not the Win
“For the most part we do not first see, and then define, we define first and then see.” — Walter Lippmann, Public Opinion The leadership team reaches agreement in twenty minutes, and everyone feels the relief of it. Heads nod. The tension that walked in has dissolved. Someone says the sentence that always gets said…
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I.20 — The Question They Never Heard Before: How Surprise Restarts Thought
“The only true voyage of discovery would be not to visit strange lands, but to see with other eyes.” — Marcel Proust, La Prisonnière Walk into a recurring strategy meeting and you can watch a room decide nothing, fluently. The agenda is familiar. The issues are known. The dialogue is smooth. The head of sales…