• The Decision Papers — Evidence Infrastructure: How Institutions Stop Falling in Love With Bad Arrows. Banner with a ruled ledger card of handwritten entries beside the title, on aged paper.

    I.30 — Evidence Infrastructure: How Institutions Stop Falling in Love With Bad Arrows

    “It is the peculiar and perpetual error of the human understanding to be more moved and excited by affirmatives than by negatives.” — Francis Bacon A room is about to approve a new initiative, and one person in the corner feels a cold flicker of recognition. We tried almost exactly this two years ago, she…


  • The Decision Papers — The Alignment Trap: When Agreement Is the Warning, Not the Win. Banner with a flock in perfect formation while one arrow breaks away.

    I.21 — The Alignment Trap: When Agreement Is the Warning, Not the Win

    “For the most part we do not first see, and then define, we define first and then see.” — Walter Lippmann, Public Opinion The leadership team reaches agreement in twenty minutes, and everyone feels the relief of it. Heads nod. The tension that walked in has dissolved. Someone says the sentence that always gets said…